March 23, 2017 - Holly Foxworth

Benefits of Incident Case Management

s9s5.jpgIn a rush to fill one final Friday afternoon order, Loading Dock Larry sustained a lower back injury when attempting to lift a heavy box alone.

Symptoms reported to his supervisor included mild discomfort in his lower back. It was assumed that this injury would improve without medical treatment.

Considering the employee’s symptoms, let’s take a look at how the outcome might differ for an unmanaged injury versus an injury managed by a Nurse Case Manager.

Benefits of Incident Case Management

Immediate Access to Care

Registered Nurse Case Managers are accessible 24/7/365 to speak with the injured worker within minutes of an incident.

Dual Advocate

Builds a relationship with and cares for the injured worker, which helps to ensure a quick recovery. The Nurse Case Manager keeps the lines of communication open and collaborates with the employer.

Establishes an Appropriate Treatment Plan

Based on the assessment of the employee’s condition, the Nurse Case Manager will make appropriate medical recommendations, effectively removing the burden of making these decisions from the supervisor.

Prevents Overtreatment

Nurse Case Managers are OSHA trained and understand the importance of conservative care.  Most cases are internally managed with first aid measures without the need for outside treatment. Should an employee’s condition warrant formal medical attention, the Nurse Case Manager facilitates all evaluation arrangements, speaks with the medical provider prior to the employee’s arrival, and works closely with the facility to prevent overtreatment.

Leave the shoulda, coulda, woulda regrets behind and rely on the experts who are Transforming Occupational Medicine.




Holly is an ER nurse by trade, but loves content marketing.  She was born outside the box and believes everything is better with “sprinkles and sparkles”.  She is passionate about impacting lives and uses marketing as her platform for sharing practical solutions to address real life occupational health challenges.

Find out more about our Injury Case Management services or our Occupational Health Programs.

Posted in Incident Case Management, Injury Case Management, Workplace Safety